Dec 13, 2018

For Superior Business Telephone Systems Courtenay Companies Are Looking At VoIP

By Catherine Meyer


The world has become a very small place indeed. More and more businesses are able to compete globally, mainly thanks to the pervasive nature of the internet. Competition is fierce and only those that provide superior products and services, highly efficient customer service and effective communication abilities can hope to thrive. Old technology is simply not good enough to compete in the modern world. It is no wonder that, for business telephone systems Courtenay businesses are seriously considering VoIP.

During the past few years, VoiP has become a very serious contended in the telecommunications market. It relies on a reliable and reasonably fast internet connection and that is why it was slow to make a mark at first. Internet access used to be restricted to urban areas and the connections were often very slow and unreliable. This has changed, however, and today VoIP is the communication system of choice of numerous large and small clients.

Cutting down on the cost of their communication bills is often the initial reason why companies consider switching to VoIP. There are savings to be had, indeed, sometimes up to fifty percent on monthly bills. For bigger companies this can be a very large amount of money. New users quickly find out, however, that the savings they achieved are just the tip of the iceberg. VoIP offers numerous benefits.

One of the biggest drawbacks of a traditional PABX has always been the fact that it chains users to their desks. Calls can be made or received only if the caller is physically present at the place where his extension is installed. This had a devastating effect on productivity. Users were restricted in their movements, calls were missed and messages got lost. VoIP allows users to communicate wherever they are.

VoIP users save even more money because there is no need for an installation at every location, branch or building, as was the case with a PABX system. Instead, VoIP is installed centrally and the software is hosted by the service provider. This means that the cost of maintenance is extremely low and there is no need to employ switchboard operators. A central installation also means that downtime is most unlikely.

VoIP does not just free users from their desks. It also frees them from the need to use a specific device in order to communicate. With VoIP, users can use any device capable of accessing the internet. It is not even necessary to always use the same device. This is because the full record of every user is stored in the cloud and accessible at any time and from anywhere.

Many corporate employees have become used to features such as call holding, call forwarding, voice mail and even limited conference call capabilities. VoIP users still have all these features, but they also enjoy many other features designed to make them more productive. There are voice to fax, voice to email, email to voice and even file transmitting features that further enhances the popularity of internet based communication.

It certainly seems as if the future of telecommunications lies in VoIP. It saves costs, it is efficient and it is versatile. It is easy to use and it truly allows users to be mobile. One will just have to wait and see how this technology will develop in the future.




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