Jan 7, 2016

The VoIP Business Phone System Boston Buying Guide

By Ruth Burns


There are several VoIP service providers and equipment sellers in Boston. While, this is good, it makes it a hard task for small businesses that are looking for quality business phone systems. Some businesses still go for landline or PST systems instead of VOIP, oblivious of the advantages that come with the latter. It is more flexible, calls get cheaper and the solution is versatile. Here are some considerations that are worthwhile when choosing VoIP business phone system Boston.

Evaluate the telephony infrastructure that is in place and see if it can be used for internet telephony. If your existing telephone system is hybrid, it can support the traditional telephony alongside voice over internet protocol. You may seek assistance from a telephony engineer on the capability of your system and possibility of using it for internet telephony.

If you are starting out afresh, consider the present size of your firm when looking for these systems. If you are to host the internet telephony equipment, you would need to have the hardware, software, user phones and the switches for the system. Match the systems with your needs.

Do not forget to pick a scalable telephony system. Such equipment does not need an overhaul in the future when the business grows and staff increases. You will only be required to add some additional components to cater for additional users but not the core. It will save you additional costs in buying a larger system.

Alternatively, you can pick a cloud based provider. You do not need to purchase any equipment for you to access the cloud service as the provider delivers all to your end via internet. A monthly fee is charged for the services depending on the number of users that you have at the workplace.

There are several types of business phones in the market. The choice of the business phone to use largely depends on the functionality that you require. There are phones for video call, teleconferencing, and some that offer simple Voice over Internet Protocol alone and a few other functions. On the other hand, you may use smartphones and download applications to enable calling and messaging over the internet.

If are large part of your workforce is always out there in the field, a virtual phone would serve you well. The systems enable users out there to connect with the business telephony system. However, if your team on the field has access to internet, they may use their smartphones to access VoIP service. The PABX equipment can be connected to NAT equipment, which enables phones out of the company to connect with the office systems over firewall and work as if they are extensions of the system.

Lastly, you need a good ISP or VoIP service provider to enjoy the services. As a rule of the thumb, the service provider should have good customers service, highly available network resources and provide services at good prices. Check the internet for reputation in sites like Better Business Bureau.




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