Jul 10, 2014

Tips In Offering Quality Virtual CIO Services

By Coleen Torres


In an organization, the employees are more than just the president. The entry level employees are not the only ones working in it. There are also other professionals who are into working for the benefit of the company. These professionals are even outsourced, meaning they do not come from the company itself but is another entity affiliated with the company.

Such situations are evident when you are outsourcing tasks. A good example of tasks that are being outsourced nowadays is a company's virtual CIO services. This is the task that is being carried out by a Chief Information Officer. Instead of having someone from the company do this task, you can just outsource this to someone who is good at it.

CIO basically refers to the Chief Information Officer, otherwise known as the IT director. The said professional is the one who always provides for a company's IT needs. To those people who are looking forward for this work, then you must consider how you can establish yourself as a qualified freelancer supporting large companies for their various IT needs.

You have to gain the trust of your clients first before you will be able to establish yourself as a qualified officer. To do this, all you have to do is to just inform them about the things that you can do for them. You have to let them know about the benefits they can enjoy once you are affiliated with them.

Aside from that, let them know of the roles you can play on their behalf. This is so that you can set their expectations appropriately. If you do not set up their business expectations appropriately, you will definitely end up totally disappointing them. You have to let them have a decent expectation of your service.

If you want to let them know what they can expect from you, there are some helpful tips that you should be able to take advantage of. These are those tips that most professionals should take into account for the sake of the client you are working together with. Here are those tips that will make it possible for you to work with a client.

First, establish yourself as a main technology contact for your clients. This is especially necessary if you are offering them resolution for their IT needs. This will eliminate the client's trouble of having to go from one IT seller to another who can fulfill their IT needs. This will also show that you can troubleshoot most IT problems.

It is better for you to be the one to initiate the deal. This means that you should weed out first whether this customer is someone who fits with your service description. Give them a survey. If the client answers the survey in a manner that makes them fit for your service, then you can go ahead with the negotiations.

You should have a rate card. This is a marketing document allowing you to show all of your clients what the difference is between pay-as-you-go rates and service contract rates. With this, you can easily outline what you can offer as well as the benefits. You can easily use this rate card as leverage in your business.




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