There are two types of phone systems, premise based ones and virtual ones. Hosted PBX Canada is a system that is used over an internet protocol. It is known as a Private Branch exchange in full, but in common language, people refer to it as a virtual PBX or Centrex. It has the same functionality as the traditional premise based system; only that most of the information is passed over a virtual network in the cloud.
These services are rendered by major telephone providers who have gladly tapped into the new technology. Companies who subscribe to this system use their phones to connect to the physical servers of the service providers, and this occurs through the internet. Most of the major costs are taken care of by the providers, so you do not have to worry about the housing, monitoring or maintenance of the machinery.
The difference between the premise based solution and this system is that the premise one relies heavily on a lot of hardware to function. This hardware equipment is many times very bulky and limited to a number of users at a particular time and location. This proves quite costly in the end as you have to buy them, as well as maintain them.
When choosing a hosted service, you should ensure that all the important services are provided in the available packages. It would not make sense at all to get the services without the important functions like queuing and conferencing, even if it is a cheaper option. It would not do you any good, either, if they were offered at an extra cost.
This system works exceptionally well in those businesses that do not have the financial capacity to get new infrastructure or to expand the existing ones. The only initial cost that you will incur is that involved in acquiring a new IP address for the internet connection. This will also save you a lot of space that you may not have at the moment.
The continuity and growth of your company is a huge factor to consider. An increase in the number of employees would mean that you expand your machinery if you are using a premises based system. When using a virtual PBX, it is easy to add the new details into the system without having to worry about additional machinery.
The Centrex system is very easy to work with and does not need additional training. You can easily customize it to your own specifications, and reconfigure it in case you want to remove or add functionality. This is especially important when you have to add a new department, or remove an old one. The web interfaces make it more user friendly than the traditional option.
A wise option for companies that have employees both in the office and at a remote location is to integrate both systems. This can be done by installing software that can support both solutions. The more traditional option that is in house can be used by the workers in the office, while the remote ones can make use of the hosted PBX Canada for better productivity.
These services are rendered by major telephone providers who have gladly tapped into the new technology. Companies who subscribe to this system use their phones to connect to the physical servers of the service providers, and this occurs through the internet. Most of the major costs are taken care of by the providers, so you do not have to worry about the housing, monitoring or maintenance of the machinery.
The difference between the premise based solution and this system is that the premise one relies heavily on a lot of hardware to function. This hardware equipment is many times very bulky and limited to a number of users at a particular time and location. This proves quite costly in the end as you have to buy them, as well as maintain them.
When choosing a hosted service, you should ensure that all the important services are provided in the available packages. It would not make sense at all to get the services without the important functions like queuing and conferencing, even if it is a cheaper option. It would not do you any good, either, if they were offered at an extra cost.
This system works exceptionally well in those businesses that do not have the financial capacity to get new infrastructure or to expand the existing ones. The only initial cost that you will incur is that involved in acquiring a new IP address for the internet connection. This will also save you a lot of space that you may not have at the moment.
The continuity and growth of your company is a huge factor to consider. An increase in the number of employees would mean that you expand your machinery if you are using a premises based system. When using a virtual PBX, it is easy to add the new details into the system without having to worry about additional machinery.
The Centrex system is very easy to work with and does not need additional training. You can easily customize it to your own specifications, and reconfigure it in case you want to remove or add functionality. This is especially important when you have to add a new department, or remove an old one. The web interfaces make it more user friendly than the traditional option.
A wise option for companies that have employees both in the office and at a remote location is to integrate both systems. This can be done by installing software that can support both solutions. The more traditional option that is in house can be used by the workers in the office, while the remote ones can make use of the hosted PBX Canada for better productivity.
0 comments:
Post a Comment