Oct 4, 2013

Advantages Of Avaya IP Office Austin Software

By Terrie Ostrander


Avaya IP Office Austin package is a connectivity tool for small and medium sized businesses. It combines basic telephony and sophisticated communication mechanisms like video conferencing. There are no limitations in the use of such devices as laptops, smart phones, tablets, office and home phones. Such connectivity enables the creation of mobile work stations and remote workforce.

The gains of installing such infrastructure include reduced operation cost and increased production capacity. This network does not require advanced or special IT skills. Business operations are easy to upscale without incurring huge capital investment. It leads to better productivity with reduced movement, flawless communication and improved efficiency along the delivery chain. The system is open to upgrading as conditions demand.

With the IP Office, employees can be reached even though they are away from their work stations or desks. It facilitates collaboration with clients in remote locations or colleagues in the field. Office space extends in a way that keeps business flowing through continued communication. The platform supports such services as full call control, IM, presence as well as conferencing. It can be installed in different devices that will suit the need of any business environment.

Response to customer enquiry and orders is easy since the link between associates does not break with remote location or movement. Integrating the application with other desktop software allows seamless access to data. This reduces the time taken for orders to be executed and services to be delivered. The features installed allow the video and voice conferences to include and exclude parties depending on need. Upgrades on the software do not affect the data stored. They are regular and will continuously improve efficiency around the work environment.

The features included in the software guarantee incredible value for money. They include state-of-the-art party conferencing bridges, call recording, voice mail as well as video collaborations. Video conferencing is enabled for mobile devices like smart phones, laptops and iPads. It is also linked with video conferencing facilities that are room based. The overall cost of operation is lowered without compromising on the security of information or data.

Managing several sites is simplified through a single interface that uses the drag and drop mechanism. The features available are modified to suit the capability of each device where the software is installed. It offers an alley of components including mobile worker, customer care agent, power user, customer care supervisor, receptionist, and teleworker. There are professionally trained personnel to offer technical support and orientation upon installation.

The application comes in advanced, preferred and essential versions. They contain features that will deliver according to your expectations and in line with your scale of business. Connectivity is seamless which increases productivity and reduces operation cost. The interface offers excellent video and voice quality. Ports for headsets are available to boost comfort and clarity.

Avaya IP Office Austin service providers make the process of administration and service delivery simple and efficient. Access to information, personnel and resources is not restricted to physical space. Better connectivity improves the quality of service delivery and cost of operations. Each client gets a customized package depending on need.




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