Jun 7, 2019

The Pros And Cons Of Hosted VoIP Vancouver Island

By Sandra Lewis


There are many things that a business can do to improve sales and increase its profits. One of the important and most effective things could be improving communication aspects. This can be done by incorporating the latest Voice over Internet Protocol network that allows converting of analog calls to digital data within a private or public network. Unlike the traditional system, the hosted VoIP Vancouver Island system allows Internet telephony, which is much faster and more comfortable, compared to traditional phone systems. The system has its pros and cons. Consider them as discussed in the excerpt.

This unit offers flexibility when it comes to connection. A business can have its sales reps in the field connected no matter where they are located. It also provides the connection to project officers or senior officials from remote areas. Furthermore, a business does not incur additional costs when it changes the location. This makes the technology perfect for both small and large companies.

It gives you the benefit of choosing extra features without an additional cost. The features include fax facilities and voicemail. You also have several call options like caller identification, call queuing, and call transfer. Such options like conference calling allow you to host meetings over the telephone with some participants.

This system has customer support for twenty-four hours a day, seven days a week. The service provider monitors and oversights the system so that no disruptions will be experienced. Furthermore, they provide power backup in cases of blackouts. As if that is not enough, the provider can upgrade hardware and software without adding the expense to you.

The cost of installing the system is way lower compared to the installation of traditional phone systems. Regular phones require connection with cables, and you can only deal with one account at a time. Giving mobile phones to each member of the staff could be costly too. The calls made over the Internet are significantly cheaper than those made with a traditional telephone system.

Still, a business may experience some problems when using VoIP systems. The quality of the connection can be poor due to the interference on the signal. The quality depends on factors like hardware, call destination, and broadband connection. If there is a problem in any of these factors, the business is likely to experience poor connectivity.

This system must have an Internet connection to operate. This means that a business must get uninterrupted Internet access, failure to which will result in a lost connection. This is a problem that even the service provider cannot fix. Therefore, businesses with unreliable or no Internet access cannot benefit from the technology.

The companies that provide the service have set a fixed charge that every business with the VoIP unit must pay. Still, the cost can mount up irrespective of the users. This means that a company may have to cover high costs, in the end, no matter the number of people using the system.

Just like other Internet-enabled technologies, safety is a primary concern with the VoIP system. It faces possible threats like service and identity theft, viruses, phishing, and call tempering. These aspects could pose a significant threat to the future of business.




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