Sep 1, 2014

A Review Of Small Business Voip Phone Systems

By Colette Foreman


A small business requires a working phone system to thrive. However, determining the best telephone to use for a business is not easy. In addition, technology has grown so complex that makes this decision even much more difficult. Small business VoIP phone systems provide small start ups with a fast, flexible and functional way to communicate.

VoIP provides a way to send calls over the network such as the LAN or the WAN. Voice is analogue and has to be first changed into the digital form of zeros and ones before sending over the network by use of Internet Protocol (IP). For small businesses, the same line can be used to send data and voice. Telephone systems employ an IP address on the network or Internet.

The VoIP service is in two categories in the city Vancouver, BC. The hosted service is hosted by a service provider whereas the one that you host in your premises is called the non hosted service. VoIP telephony provides for other important features such as video or web conferencing, dial-by-name service and call waiting. A business that is growing or a department that needs downsizing would use of VoIP makes it easier to add or change the telephone connections.

Clients can access you without the discomfort of long call menus of the older telephones. Even when trying to set up a small contact center usually of a sales steam or help desk voice over internet comes in handy. This is because the agents can make calls from anywhere and to anywhere. This is also easier for clients calling from anywhere in the world.

Requirements to use these systems is a only a desktop SIP and internet phone. However, for employees who already own an iPhone or a Smartphone running on Android all they need is an application. The application converts their phones to virtual work phones or soft phones as they are frequently known. With a soft phone, they can receive and make calls from their handsets which act like work phones.

There are different terms offered by the service providers when it comes to pricing and support. It is important to determine what to expect in terms of users, call groups, number of telephone numbers and devices connected before purchasing. In addition, consider the size of your bandwidth and the type of calls that are usually made. Long distance calls are made so much cheaper compared to the short distance calls.

To reap the most out of this service, have the network you are on be able to support the voice information. If your business has heavy web traffic you may want to set apart a separate network for VoIP. Have a plan when the power or network is interrupted.

To choose a good service provider in Vancouver, BC, use reviews and feedback given by their customers. In addition, the after sales services, price and also any added functions should influence your decision. The payment is either per minute or per month usually at a flat rate. The pricing policy you choose should be economical. Lastly, when there is a problem consider whether to hire personnel to take care of it or have the provider send their technician.




About the Author:



0 comments:

Post a Comment